It goes without saying that eCommerce is the future of retail. Why? Well, because it is much more convenient. In fact, the only reason why people still go to stores is expediency. While buying from your chair means you don’t have to commute in order to make a purchase, going to the store usually means bringing the item home with you, as soon as you buy it. On the other hand, when ordering something online, this usually isn’t the case. In most cases, you have to wait a bit for the delivery (depending on the distance), but with the guaranteed next day delivery service, this becomes less of an issue. Here are some other things you should know about it, in order to see how it can revolutionize the world of eCommerce.
How Important is It?
next day delivery
First things first, we need to discuss just how important this feature is to the customers. Well, according to a recent survey, over 70 percent of buyers mostly care about the additional charge a delivery brings. On the other hand, 23 percent of people care only about whether the next-day delivery option is available or not. Now, while some people would argue that 70 is still much more than 23, what you need to realize is that the latter one is almost one quarter of all your potential customers.
Like any other business, overseas freighting companies are trying to stay competitive. This means they will try to lure people in with cheaper shipment. However, they can only go so low. Sea freight forwarding is one of the things you need to have in mind. Still, this is far from free which puts a cap on the bottom price of your shipments. On the other hand, with the help of modern technology every form of transportation is getting cheaper and cheaper by the minute. Needless to say, this makes the next-day shipment option available even to smaller businesses.
No startup has their own freighters or cargo planes, which means that you too will be forced to outsource this service. Unfortunately, this means entrusting the most vital task of your business to an outsider, which can sometimes end up badly. How can you guarantee a delivery, if you are not in charge of the transportation yourself? The only way to do so is to find a reliable partner, which will require you to do some research. Once you find a company you theoretically like, read comments, testimonials and even talk directly to their former customers.
Finally, we spent too much time talking about transportation and delivery, when in fact the warehouse management is equally important. Sure, someone in North America can ask for an item you get from Australia, but this doesn’t mean that you will have a single item shipped to you each time someone decides to buy it. You need to have enough goods in stock and for this you need a reliable warehouse system. This means proper warehouse management and the easiest way to do so in the 21st century is by finding an adequate software. Not only do they help you keep better track of your inventory, but also cut down various expenses in running a warehouse.
In the end, the greatest winners here are the customers. It is your job, as a seller/business to attract the attention of a customer, which means that you need to come up with better options and new ways to offer lower prices to your customers. The next day delivery is just one example of how this works and a perfect indicator of the direction in which the industry is heading. To sum it up, today, next day delivery is still considered an advantage, but in few years’ time it will become a completely mandatory feature. Realizing this in time could do a world of good to a startup, or SMB.
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